Release 2.19 (March 12)

This release is a little lighter on the functionality side, with much of the engineering team working on some new features and rolling out all of our customers to the 2.x platform. See our blog post for more details on these.

The biggest news in this release is a major upgrade to the desktop app audio system that fully unleashes the power of Dolby Voice by combining it with the benefits of WebRTC. With version 2.18, you’ll see new versions of the software for the Highfive device, the mobile apps, the desktop app, and the web app. We hope you’ll enjoy the improvements, and as always please let our support team know how we can help with anything.


  • Fixed an occasional condition that would cause very low quality video to be encoded from the device. This fix has already been deployed onto 2.18 devices.
  • Fixed a bug such that the device disconnects from a meeting after 12 hours rather than staying in the meeting with inconsistent remote caller information shown on the screen.
  • Fixed a mid-meeting crash seen on Highfive devices that are paired to Dolby conference phones.
  • Fixed a bug such that the device can recover from certain rare failures of the onboard microphone array instead of requiring a reboot.

Desktop and Web

  • Added the full capability of Dolby Voice to the app. This adds spatial stereo audio in meetings with multiple participants or Dolby conference phones, noticeably better audio quality, less stutter and scratchy audio, better echo cancellation, and better microphone automatic volume control.
  • Fixed a crash that occurs when screen sharing on certain laptops with high resolution and high font scaling.
  • Added a keyboard shortcut (Cmd+Ctrl+F on Mac, F11 on Windows) to toggle full screen mode in the app.
  • When using the app home screen to present to a Highfive device that is already being used in a meeting, fixed a bug that could sometimes result in screen sharing video to not start.
  • Fixed a bug that sometimes prevented proper resizing of the app window on Windows 10 with high DPI displays.
  • When the app is disconnected and automatically reconnected to a meeting while screen sharing on a computer with multiple monitors, the reconnect remembers which monitor was selected instead of prompting the user again.
  • Fixed a rare bug that would result in no live video being shown for some participants following screen sharing.
  • When the app is dropped from a meeting and reconnects automatically, if there is a Highfive device in the meeting, fixed a bug to prevent the microphone and speakers from being incorrectly muted.
  • Fixed a bug so that the app drops from a meeting after some period of time rather than hangs, when the connection cannot be established.


  • Added the ability to zoom in and out of video feeds to arbitrary depths, using a pinch gesture.
  • When the app is used to join a meeting with a nearby Highfive device already connected to the meeting, fixed a bug so that the speakers and microphone are muted on the iOS device to prevent audio feedback.
  • Fixed a bug that was preventing users from joining meetings after the camera permission prompt is shown.
  • Fixed a bug that would prevent the calendar from being displayed on the app start screen under some circumstances.

As always, you can sit back and relax while we do all the work of updating for you. Highfive desktop apps and devices will automatically update over the next 24 hours, while updates to our mobile apps will be available in their respective app stores.

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