Share Your Screen Wirelessly

On a computer, Highfive screensharing allows you to present a specific application window or your entire desktop. This is great for Powerpoint presentations, code review, or when it’s easier to show someone what you’re working on instead of trying to describe it to them. On mobile devices, this feature mirrors and broadcasts the contents of your phone screen. 

Table of Contents

Share your screen during a video meeting (Computers)

If you're already connected from your laptop into a Highfive video meeting, there are just a few steps within the Highfive app in order to start sharing your screen.

  1. Click the Share screen button.
    Share_Screen.png
  2. Highfive desktop app users:
    1. Select the screen or window you wish to share.
      1. Entire screen - If you use multiple monitors, you will be able to select the screen to share.
      2. Pick window - Select a specific application window to share.
        Screen_Shot_2019-07-30_at_1.05.00_PM.png
  3. Chrome in-browser users:
    1. Click "Select What to Share" on the reminder about how to share from PowerPoint or Keynote.
      Chrome_Screen_Sharing_Popup.png
    2. Select the desired sharing option at the top of the pop-up menu:
      • Your Entire Screen
      • Application Window
      • Chrome Tab
    3. Directly underneath, select the screen or monitor you wish to share. You MUST make a selection, otherwise you will not be able to proceed.
    4. Click Share.
      chrome_screenshare.png
  4. To stop sharing and go back into video mode, click Stop Sharing.
    Stop_Sharing_Button.png

Share your screen during a video meeting (Mobile) 

Select your operating system:

Android

  1. Start or join a Highfive meeting on your device. 
  2. Once connected, tap on the  button.
    Screen_Shot_2020-04-24_at_3.25.09_PM.png
  3. Select Share screen.
    Screen_Shot_2020-04-24_at_3.25.23_PM.png
  4. A popup will appear, notifying you that Highfive will be casting your screen. You will need to tap Start now to continue.
    Screen_Shot_2020-04-24_at_3.25.34_PM.png
  5. Highfive! You are now presenting your screen to other meeting participants. To stop sharing, tap on the  button again and select Stop sharing.
    Screen_Shot_2020-04-24_at_3.25.48_PM.png

iOS

Currently in beta testing.

  1. Start or join a Highfive meeting on your device.
  2. Once connected, tap on the Share screen (3rd) button in the toolbar.
    Screen_Shot_2020-04-24_at_3.19.06_PM.png
  3. On your iOS Screen Broadcast menu, tap Start Broadcast. (Tapping Highfive will not do anything.)
    Screen_Shot_2020-04-24_at_3.19.19_PM.png
  4. Highfive! After 3 seconds, broadcasting will begin and others will be able to see your screen. Background or tap anywhere outside of the prompt to dismiss the iOS Screen Broadcast menu.
    Screen_Shot_2020-04-24_at_3.19.36_PM.png
  5. To stop sharing, tap on the Share screen button in Highfive once again, followed by Stop Broadcast. On the resulting Highfive popup, tapping Stop will end the screen share. 
    • Note: Tapping the red screen recording indicator in your device's upper notification bar is another way to stop sharing.
      Screen_Shot_2020-04-24_at_3.19.45_PM.png

Connect and share your screen to a TV

If you're not already connected to a Highfive video meeting, you can connect and share to a nearby TV using the link displayed on the TV's screen. These same steps work whether you are an authenticated Highfive user or a guest in an office with Highfive.

  1. On your TV screen, you will see: highfive.link followed by a code.
    • On Select and Plus Highfive systems, the link will be at the bottom of the screen.
    • On Premium systems, the link will be in the bottom-left corner of the screen. 
      Screenshot_Highfive_link.png
    • For security purposes, codes change every few minutes and will remain valid for only a limited time after a new code is displayed.
  2. Go to the highfive.link URL displayed on your TV.
    • You can enter in highfive.link/code all at once in your web browser, as illustrated below.
      highfive_link_browser.png
    • Alternatively, you can also go to highfive.link directly and then input the code afterwards:
      Screenshot_Highfive_link_webpage.png
  3. The Highfive app will open. Select the content you wish to present.
    • Here are your options when using...
      • Google Chrome:
        Important: Select the content you want to share first and then click the Share button.
        highfive_link_select_chrome.png
      • The Highfive app:
        highfive_link_select_screen.png
  4. Highfive! You are now sharing your screen to the TV.
    highfive_link_shared_content.png

Connect to a TV from the Highfive home screen

Logged-in Highfive users

If you are logged into Highfive, you can also initiate a screen share to a nearby TV by going through the Highfive home screen. 

  1. Go to your company's Highfive home page (ex. company.highfive.com).
  2. Click on the Share screen on a nearby TV option on the right side of the screen.
    Highfive_Home.png
  3. A list of the Highfive-equipped TVs in your office will appear on the next screen. If you don’t see the one you wish to connect with, you can manually search for it by typing the device name.
    Highfive_SS_Selection.png
  4. Click on the name of the device that matches the one you see on the nearby TV.
  5. Choose the content you want to share.
    Highfive_SS_Choose.png
  6. Highfive! You are now wirelessly presenting your computer screen to your TV.

Note: If you select a Highfive device that’s currently in use, you will see the following notification.
Screen_Shot_2019-07-30_at_1.20.52_PM.png

Join & Share Screen: Click this if you would like to join the same call the Highfive device is on. When you join, you will automatically be presenting your screen with the current participants that are on the call.

Take Over with My Screen: Click this if you would like to end the screen sharing session the Highfive device is currently on and start your own new session. Selecting this option will disconnect the screen sharing session for the current user of the Highfive device.

Guests users

If you are a guest in an office with Highfive, or if you haven't logged into Highfive from your browser window, you will see a slightly different experience if starting from the Highfive home screen 

  1. Go to the company's Highfive home page (ex. company.highfive.com).
  2. Click Share screen on a nearby TV.
    guest_app_home.png
  3. Type out the name of the TV exactly as it is displayed on the TV screen. If there are any typos, you will be unable to share your screen.
    guest_device_name.png
  4. Hit Enter.
  5. A code will be displayed on your TV. Enter it into Highfive on your computer.
    enter_tv_code.png
  6. Click Start meeting.
  7. Select the content you want to share.
    • Highfive desktop app users:
      1. Entire screen - If you use multiple monitors, you will be able to select the screen to share.
      2. Pick window - Select a specific application window to share.
        guest_content_selection.png
    • Chrome in-browser users:
      1. Select the desired sharing option at the top of the pop-up menu:
        • Your Entire Screen
        • Application Window
        • Chrome Tab
      2. Directly underneath, select the screen or monitor you wish to share. You MUST make a selection, otherwise you will not be able to proceed.
      3. Click Share.
        chrome_screenshare.png
  8. Highfive! You are now wirelessly presenting your computer screen to your TV.

Frequently Asked Questions (FAQ)

Q: I'm sharing a video, but the audio from the video only plays out of my laptop speakers?

This is currently expected behavior. The audio from any shared video will play through the device it is being shared from. Highfive will be looking into adding a feature that allows remote devices and participants to hear audio from shared videos. Please stay tuned for updates!

Q: Why do I see black bars to the left and right of my screen-sharing feed?

Highfive supports 16:9 widescreen video and screen-sharing feeds when sharing from the Highfive desktop application or with the Google Chrome in-browser app. When sharing from a device with a 16:10 display, like a MacBook, black bars will appear to the left and right of the shared content due to the difference in aspect ratios. These black bars create an optimal screen sharing experience by maintaining the original aspect ratio, which eliminates stretching and distortion.

Q: When sharing from the Highfive home screen, how come I see some Highfive devices pop up automatically, but for others I need to type their names out to connect?

Highfive will list your most recently used TVs. If you have cleared your browser history or deleted cookies, this will be reset and you will need to use the TVs again to populate your list. 

Note: For customers who have less than 10 Highfive systems, the list will automatically populate with all room names. 

Q: Can others control my desktop while I’m sharing my screen?

Highfive screen sharing is broadcast-only. Remote users are unable to control your desktop and you cannot control theirs. 

Q: Can I choose what video feeds I see from others while they are presenting?

Not at this time; however, the video feed you see on the upper-righthand corner of the app will show the current speaker, which switches automatically based on who we detect is talking.

Q: How do I take over a screen sharing presentation?

Click Share screen in the Highfive app at any point during a call to begin your own presentation. Once you are done presenting, you can click Stop sharing.

Known Issues

  • Computers: Known issues will vary depending on your operating system, Highfive client, and the type of content you are sharing. We will update our Help Center to provide information and troubleshooting steps for all known screensharing problems for computers. Here are the most current search results: Click Here
  • Mobile devices:
    • iOS - If someone else in your meeting takes over while you are sharing your screen, your iOS device will not automatically stop sharing. You will need to manually stop broadcasting before someone else can present. 
    • iOS - In a Moderated Meeting, if you are demoted from the role of Speaker to Listener while you are screen sharing, your presentation will not stop automatically, as expected. You will need to manually stop broadcasting from your device. 

Next Step: Start Your First Highfive Video Call

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