Start a video call using a Highfive-equipped TV

If you are...

Using a laptop (manually entering call name)

  • On your laptop, visit the URL displayed on the TV (e.g. https://YourCompanyDomain.highfive.com). 
  • On the left side of the Highfive Application, click Video Call.
  • Enter the name of the conference you wish to start.
  • Select the device you wish to use.
    • If you see a list of Highfive devices, simply click on the name of the device, which is displayed in lower-left corner of TV.
    • If you do not see your desired screen in the list, enter the first few letters of the screen name, then select your Highfive device from the updated list.
  • The call will join/start on the selected Highfive device.

Using a laptop (clicking on a link to join conference)

  • If you've received a link to join a conference (e.g. via email, chat client, etc.), simply click on the link, or select the Join Call button if received via email, to join the call.
  • The Highfive application will automatically launch for you.
  • Once you've entered the conference using your laptop, click on Move to TV in the bottom of the Highfive window. 
  • Click on the name of the screen as displayed in lower-left corner of TV.
  • The conference audio/video will transfer from your laptop to the TV, and your laptop will show a "remote control" view that allows you to manage the Highfive-equipped TV.

Using a mobile device (manually entering call name)

  • Open the Highfive mobile app and make sure you are logged in with your Highfive account.
  • Enter the desired conference name.
  • Press Connect.
  • Once you've entered the conference, click on Move to TV type in the name of your Highfive device, and select it.

Using a mobile device (clicking on a link to join conference)

  • If you've received a link to join a conference call (e.g. via email, chat client, etc.) on your mobile device, simply click on the link, or select the Join Call button if received via email, to join the call.
  • Once you've entered the conference, click on Move to TV, type in the name of your Highfive device, and select it.
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