Create Or Join A Video Call On An iOS Device

Anyone using a supported iOS device can join a Highfive video call; however, only registered Highfive users can create one. 

 

I am a registered Highfive user.

I am a Guest user. 

 

Registered Highfive Users 

 

Create a call from the Highfive app

  1. Open the Highfive app. 
  2. Enter the name of the call you want to create (or join) and tap Go.

    Note: If you leave the call name field blank, the Highfive will use your username as the default call name.



  3. Select how you would like to join the meeting. 



    Join video call: Your camera and microphone will automatically be activated.
    Join call without video: Your camera will be disabled and your microphone will be activated.
    Get dial-in number: Join your meeting by using your Phone app instead of the Highfive app.

Joining a meeting

You will join Highfive calls by clicking meeting links that have been provided to you by the organizer of your meeting. These links are often found in calendar invites, emails, or messages. When you click the link you will either be taken to the call (if you have the app installed) or will be prompted to download and install the app in the App Store.

 

  1. The example below shows an email invitation that has been sent out from the Highfive application. Tap on the Join call button or Highfive meeting link provided to you by the event's organizer.  



  2. Select how you would like to join the meeting. 



    Join video call: Your camera and microphone will automatically be activated.
    Join call without video: Your camera will be disabled and your microphone will be activated.
    Get dial-in number: Join your meeting by using your Phone app instead of the Highfive app.

 

 

Guest Users

 

Create a call from the Highfive app

Only registered Highfive users can create video calls. As a Guest user, you can join any existing meeting.

 

Joining a meeting

You will join Highfive calls by clicking meeting links that have been provided to you by the organizer of your meeting. These links are often found in calendar invites, emails, or messages. When you click the link you will either be taken to the call (if you have the app installed) or will be prompted to download and install the app in the App Store.

 

  1. The example below shows an email invitation that has been sent out from the Highfive application. Tap on the Join call button or Highfive meeting link provided to you by the event's organizer. 

         

  1. First time Highfive users will be prompted to download the Highfive application. Once installed, select how you would like to join the meeting. 



    Join video call: Your camera and microphone will automatically be activated.
    Join call without video: Your camera will be disabled and your microphone will be activated.
    Get dial-in number: Join your meeting by using your Phone app instead of the Highfive app.

  2. You will be placed into a waiting room. Someone who is already in the call will let you in. 

 

If you have any issues joining your Highfive meeting, please feel free to contact Highfive Support at (844)464-4445 or email help@highfive.com through the hours of 7am-5pm Pacific Time.

 

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