Uninstall the Highfive Application

Whether you're trying to troubleshoot a known issue or you simply want the Highfive plugin removed from your computer, follow the steps below to uninstall the Highfive plugin. 

 

Windows

  1. Open the Control Panel
    • On Windows 8, select the Windows icon on the bottom left of the laptop screen, click the magnifying glass on the top right corner to search and type in "Control Panel." Then, click on the Control Panel icon.
    • On Windows 7, select the Windows icon on the bottom left of the laptop screen, type in "Control Panel" in the search bar and click on the Control Panel icon.
  2. In the Control Panel, choose Programs then Uninstall a Program
    • You may have the options to click directly on Uninstall a Program. Feel free to click that if you see it before choosing Programs.
  3. From the list of programs, find Highfive and click on it
  4. Choose Uninstall from the options above the list of programs 

Mac

  1. Search your Mac's downloads for the Highfive Installer.dmg
    • If you're unable to locate the file or you know it was deleted, you can download the installer here
  2. Open and run the Highfive Installer.dmg
  3. Double click on the Highfive Installer image in the window that pops up
  4. Click Remove from the resulting prompt

        

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