Release 1.23 (7/21/2015)

Note: Product update release notes are posted about a week ahead of the release to alert you to tentative updates and bug fixes for that release. Currently, release notes are sent to a main contact at each company that uses Highfive. If you'd like to subscribe to our release notes, click here.

This update was released on Tuesday, July 21st. 

If you have worked with our support team to whitelist our IP addresses on your network, you may experience difficulty connecting to Highfive after this update. Please contact immediately to resolve any possible issues prior to the release. 

This update will improve the entire Highfive experience. Here’s what you can expect:

  • Full stream encryption of the Highfive Service
  • Made significant enhancements to Highfive’s back-end infrastructure that improve network characteristics like jitter, latency, and packet loss

  • Improved the Highfive device’s camera image quality, including more accurate colors and brighter midtones

  • Improved how a Highfive device processes audio, leading to a richer, fuller audio experience for remote users in a call with a device

  • Improved call handling such that we will now attempt to reconnect and place you back into a call when you’ve been disconnected

  • Resolved an issue where changing your camera input could interrupt screen sharing

  • Made fixes and improvements to our iOS App

As always, if you have any questions, please don’t hesitate to contact us at


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