[Use Case] Engineering - Remote Server Updates

Objective: Coordinate night & weekend releases from anywhere
Sample URL: go.highfive.com/versionnumber

Category: Intra-team meeting

Problem

Weekend trips to the office are never fun. But since release teams need to coordinate face-to-face to update servers, those weekend trips happen often. Most of the time those updates are scheduled but sometimes the unexpected happens.

Solution

Instead of coming into the office, Highfive’s Back-End Services Team uses Highfive to meet when ever they need to.

Benefits

  • Certain tasks have to be done outside of regularly scheduled office hours. Highfive allows teams to execute detailed tasks without having to interrupt their Saturday morning.
  • Often times, back-end teams have to be on standby to make sure a release goes well. Highfive allows the team to be present and available independent of their geographic location.
  • Celebrating the joy of a successful release is always more fun face-to-face.

How-to

  1. Our back-end services team established the ideal windows of time to push server updates. They typically happen Tuesday nights at 11:00 pm PST, or sometimes over the weekend.
  2. We created a release calendar and each scheduled event has an associated Highfive link: go.highfive.com/versionnumber
  3. Just prior to a release, the team meets on Highfive and coordinates the updates.  

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