Highfive Call Controls and Features

 

This article will give you a quick overview of the Highfive service and features once you’re on a video call.

 

Town_Hall_Interface_Main_2.png

  

A. Call Controls

  • Mute Me: Toggle your outbound audio feed on and off.
  • Disable Camera: Toggle your outbound camera feed on and off.
  • Share Screen: Toggle the screen sharing feature on and off. Click here for details.
  • Record Meeting: Start recording your call. Click here for details.
  • Group Chat: Toggle the Group Chat box. Click here for details.
  • Move to TV: Connect with one of your Highfive devices and move the meeting to your TV.
  • Leave Meeting: End call on your computer or continue call on your TV (if you’re using a Highfive device).

 

B. Participants List

  • Participants List: See a list of all participants in your meeting.
  • Meeting Moderation: Click here to learn about the Town Hall feature, which allows you to moderate larger meetings.
  • Remote Mute: Participants in a call can mute the microphones of other participants. For privacy reasons, participants cannot remotely unmute others.
    • Town_Hall_Remote_Mute.png

C. Invite People

Town_Hall_Interface_Invite_Focus.png

  • Inviting by email: Enter user’s email address and click Send Invite. They will receive an email with a Join Video Meeting button to click on.
  • Inviting by URL: Click on the meeting link displayed to copy it. You can paste the link into a chat message, calendar event description, email, etc. Your recipient can join the meeting by clicking on the link.
  • No Meeting Code Dial-in: Highfive customers on select service plans can click on the dial-in phone number to copy and paste the number in a chat message, email, etc. You can also use your mobile phone and text this number to participants.

 

D. Settings & Self-view Window

  • Settings: Clicking on your self-view window allows you to manually choose between different camera, microphone, and speakers connected to your computer. By default, Highfive will automatically select your system's default devices.

    Towl_Hall_Interface_Settings.png

  

E. Get Help

  • Get Help: Contact our Support team for assistance (technical troubleshooting, reporting any issues, answering Highfive questions).

  

Keyboard Shortcuts

 

Full Screen (macOS): Cmd + Ctrl + F 

Full Screen (Windows): F11 

In-call keyboard shortcuts: ?

Town_Hall_Interface_Shortcuts.png

 

Brian Huynh -

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