Highfive Call Controls and Features


This article will give you a quick overview of the Highfive service and its features once you’re on a video call. 




A. Menu Bar

  • Mute Me: Toggle your outbound audio feed on and off.
  • Disable Camera: Toggle your outbound camera feed on and off.
  • Share Screen: Toggle the screen sharing feature on and off. Click here for details.
  • Record Call: Start recording your call. Click here for details.
  • Group Chat: Toggle the Group Chat box. Click here for details.
  • Move to TV: Connect with one of your Highfive devices and move the meeting to your TV.
  • Leave Call: End call on your computer or continue call on your TV (if you’re using a Highfive device).


B. Invite Button and Participants List

  • Inviting by email: Enter user’s email address and click Send Invite. They will receive an email with a Join Call button to click on.
  • Inviting by URL: Click on the meeting link displayed to copy it. You can paste the link into a chat message, calendar event description, email, etc. Your recipient can join the meeting by clicking on the link.
  • No Pin Code Dial-in: Highfive customers on select service plans can click on the dial-in phone number to copy and paste the number in a chat message, email, etc. You can also use your mobile phone and text this number to participants.
  • Remote Mute: Participants in a call can mute or unmute the microphones of other participants using the Highfive application by clicking on their avatar icon. (This does not apply to phone callers.)



C. Settings Cogwheel

  • Allows you to select and use camera, microphone, or speaker devices you have connected to your computer.



D. Get Help

  • Contact our Support team for assistance (technical troubleshooting, reporting any issues, answering Highfive questions).



Keyboard Shortcuts


Full Screen (macOS): Cmd + Ctrl + F 

Full Screen (Windows): F11 

In-call keyboard shortcuts: ?



Brian Huynh -

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