Highfive Domain Dashboard

 

The Highfive Domain Dashboard is your mission control for Highfive. This dashboard allows you to manage your account, users, and Highfive devices. 

 

Your ability to access the Highfive Domain Dashboard will depend on the Highfive plan your organization is on, as well as your User Role

 

 

Standard, Professional, and Professional Plus Plans

  • Only authenticated Admin role users in your organization can access your company’s Domain Dashboard.
  • How to be an Admin

 

 

Essential Plan

  • All authenticated Highfive users in your organization can access your company’s Domain Dashboard.

 

Getting to your Domain Dashboard

  1. Open your web browser.
  2. In the address bar, go to: YourCompanyDomain.highfive.com/domain/dashboard
    • Example: If my company domain is drumwheel.com, my dashboard link will be drumwheel.highfive.com/domain/dashboard

      Note:
      For companies with a .net, .org, .io, etc. top level domain, the dot "." will be replaced with a hyphen "-".
      • Example: If my company domain is hooli.us, my dashboard link will be hooli-us.highfive.com/domain/dashboard

  3. Your Highfive Domain Dashboard will load and display your registered Highfive users as the home page.


Domain_Dashboard_updated_img.png

 

 

 

My Highfive dashboard won't load!

 

If Highfive opens instead of your dashboard, follow the steps below:

  1. Make sure you are logged into a Highfive account which has Admin-level permissions. Go here to log in: https://start.highfive.com/auth/login
    • Not sure if you're an Admin or not? You can contact any Highfive Admin in your organization to help check your current user role. In most cases, this is the same individual that purchased or is deploying the Highfive video conferencing system for your organization.
  2. Check for any typos in the dashboard link you've entered in. The spelling has to be exact and must follow this format: YourCompanyDomain.highfive.com/domain/dashboard
  3. If the dashboard still fails to load, contact Highfive Support at help@highfive.com to report the issue.

 

 

 Account

 

View information about the Highfive plan your account is currently on. The contact details for your Highfive Account Executive and Customer Success Manager are also displayed on this page.

 

 

Settings

 

Users

 

Devices

  • Change general device settings.
  • View basic device information.

 

Integrations

  • Add participants to your call or start Highfive calls by sending meeting links via applications such as Slack.

 

 

Customize

 

Themes 

  • Upload your own custom background images, company logo, and change the color theme for Highfive. Learn more here: Custom Branding

 

Brian Huynh -

Still have questions?

We're here to help

Powered by Zendesk