Highfive Domain Dashboard


The Highfive Domain Dashboard is your mission control for Highfive. This dashboard allows you to manage your account, users, and Highfive devices. 


Your ability to access the Highfive Domain Dashboard will depend on the Highfive service plan your company is on and your User Role

  • All users on the Essential plan (no longer offered) will be able to access the Domain Dashboard.
  • For customers on all other services plans, only logged in Admin role users can access your company’s Domain Dashboard.


Getting to your Domain Dashboard

  1. Open your web browser.
  2. In the address bar, go to: YourCompanyDomain.highfive.com/domain/dashboard
    • Example: If my company domain is drumwheel.com, my dashboard link will be drumwheel.highfive.com/domain/dashboard

      For companies with a .net, .org, .io, etc. top level domain, the dot "." will be replaced with a hyphen "-".
      • Example: If my company domain is hooli.us, my dashboard link will be hooli-us.highfive.com/domain/dashboard

  3. Your Highfive Domain Dashboard will load and display your registered Highfive users as the home page.





My Highfive dashboard won't load!


If Highfive opens instead of your dashboard, follow the steps below:

  1. Make sure you are logged into a Highfive account which has Admin-level permissions. Go here to log in: https://start.highfive.com/auth/login
    • Not sure if you're an Admin or not? You can contact any Highfive Admin in your organization to help check your current user role. In most cases, this is the same individual that purchased or is deploying the Highfive video conferencing system for your organization.
  2. Check for any typos in the dashboard link you've entered in. The spelling has to be exact and must follow this format: YourCompanyDomain.highfive.com/domain/dashboard
  3. If the dashboard still fails to load, contact Highfive Support at help@highfive.com to report the issue.





View information about the Highfive plan your account is currently on. The contact details for your Highfive Account Executive and Customer Success Manager are also displayed on this page.






  • Promote individuals from User to Admin (available for all plans except for Essential)
  • Disable user accounts (available for all plans except for Essential)
  • Invite team members to join Highfive.



  • Change general device settings.
  • View basic device information.



  • Add participants to your call or start Highfive calls by sending meeting links via applications such as Slack.






  • Upload your own custom background images, company logo, and change the color theme for Highfive (available for all plans except for Essential)


Brian Huynh -

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