Release 1.41 (5/24)

Note: Product update release notes are posted the day of the release. Currently, release notes are sent to a main contact at each company that uses Highfive. If you'd like to subscribe to our release notes, click here.

We’ve partnered with Dolby Labs to bring their theater-quality sound to meetings rooms powered by Highfive. Dolby Voice eliminates background noise and solves awkward crosstalk with stereo spatial voice separation that makes it sound like everyone has their own personal microphone. Plus, for your most important rooms, you can add a premium audio device. And with Dolby’s positional sound accurately mimicking in-person conversation, all meeting attendees can hear and contribute to the conversation as if they were all together in one room. We’ve started rolling out the Dolby Voice audio stack to some customers. As we get more time in production, we’ll be rolling it out to all customers.

We’ve got some exciting changes to announce in this release:

  • If you’re using Outlook on Windows to schedule meetings, you can now get a video call link using the Outlook Calendar add-in.
  • You no longer need to remember a password to use Highfive. Just log in with an email address that matches your company’s domain and you’re good to go.
  • When the network connection is having trouble, instead of showing you unintelligible, blocky video, we’ll stop transmitting video to focus on audio. When your connection improves, we’ll automatically bring the video back.
  • Various bug fixes and improvements.

Highfive desktop apps and devices will automatically update over the next 24 hours, while updates to our mobile apps will be available in their respective app stores.

Additional updates in this release include:

General

  • Improved: When the network connection is having trouble, we’ll stop transmitting video to focus on audio instead of showing you unintelligible, blocky video. When your connection improves, we’ll automatically bring the video back.
  • Improved: You no longer need to remember a password to use Highfive.  If you’re not using Google or SSO to authenticate, you can just login by verifying your email address. More details here
  • Improved: When a mic or camera isn’t connected, the mic and camera buttons are disabled.
  • Improved: General video call performance and robustness.
  • Fixed: Reduced frequency of bad quality calls due to overloaded servers by fixing threadpool issues and adding more monitoring on load balancers.
  • Fixed: An issue where the participant list didn’t show the correct images for who was on the call.
  • Fixed: A backend problem causing high CPU utilization resulting in less reliable video calls.
  • Fixed: An issue where uploading an account profile photo didn't immediately appear.

Highfive Device

  • Improved: If the device is not updated with a version recent enough to support a meeting, it will update immediately rather than waiting until it is used. Note that while the device is updating, it won’t appear on the list of TVs in the app.
  • Fixed: A problem where some UI elements would flicker.

Dolby Audio for Early Access Customers

  • Improved: Added an indicator showing the connection status to the Dolby device.
  • Fixed: An issue with some calls experiencing echo when devices on speakers such as laptops and mobile phones join a call.
  • Fixed: Highfive and Dolby devices no longer require NTP for provisioning and clock synchronization.

Windows

  • Improved: If you’re using Outlook on Windows to schedule meetings, you can now get a video call link using the Outlook Calendar add-in. To get started, you’ll need Outlook 2013 or 2016. If you have Outlook 2010, you’ll also need .NET 4.5. More details here
  • Improved: The app install process to avoid any error messages relating to “.dll” or lack thereof.
  • Fixed: An issue where our app would crash on boot if your webcam was already in use.

iOS

  • Fixed: An issue where switching camera source didn't always update the view during a call.
  • Fixed: In certain situations, guests wouldn’t be provided a dial-in number.
  • Fixed: An issue with auto-muting when joining a call.
  • Fixed: An issue where UI elements would disappear in certain situations.
  • Fixed: An issue where quickly joining/leaving a meeting would cause you to not send video when you were in the call.
  • Fixed: Mute status is now correctly shown for other participants.
  • Fixed: An issue related to the participant list not showing the correct images for who was on the call.

Android

  • Fixed: An issue where screen sharing from an Android device showed poor quality video.
  • Fixed: An issue where users would have issues viewing someone else's screen.

Brian Hickey -

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