To download the Highfive application, go to start.highfive.com in your web browser and follow the instructions on your screen to complete the installation.
Q: I am unable to download the Highfive application. What do I do?
A: Some common things to check for that can prevent the app from downloading are: Anti-virus settings, Group Policy settings, firewall settings, and network connectivity. Ensure there are no settings enabled that may be preventing the download from completing successfully.
Q: I downloaded the Highfive application. What's next?
A: Once you've downloaded the Highfive application file from start.highfive.com, you'll need to finish the process by installing it. Click here to see our application installation guide.
Q: Why do I need to download the Highfive application?
A: The Highfive application is required if you want to start or join a Highfive meeting. We are currently working on an in-browser experience so that you won’t have to download/install an application in the future.
Q: What web browsers does Highfive support?
Windows: Internet Explorer, Mozilla Firefox, Google Chrome
macOS: Safari, Mozilla Firefox, Google Chrome
Android: Google Chrome
If you are experiencing issues when trying to download the Highfive application, please contact Highfive Support at firstname.lastname@example.org or (844) 464-4445 through the hours of 7am-5pm Pacific Time on weekdays.