Firewall Issue Error



This error indicates that a firewall setting on your network is preventing Highfive from connecting successfully. 


Troubleshooting Steps:

  1. Contact your network or IT administrator and let them know Highfive needs access to *


Check Point Software Technologies Firewall users - You can search for Highfive and enable all Highfive network traffic without having to explicitly whitelist the domain above. Here is a tool you can use to search Check Point's database for supported applications: Check Point AppWiki 


Best Practices:


If the Firewall Issue error persists after trying the steps above, please contact Highfive Support to report this problem at


Brian Huynh -

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