This article applies to users joining Highfive meetings with the following browsers:
- Google Chrome (latest version)
- Microsoft Edge (latest version)
In order to use Highfive in your web browser, you will need to allow Highfive to access your camera and microphone, even if you only plan on listening or watching.
The pop-up notification below appears the first time you go to a Highfive meeting link. Click Allow to continue and join your meeting:
Not seeing the Allow option?
- Click on the lock icon (🔒) that appears at the beginning of your Highfive meeting link. This menu will allow you to change your camera and microphone access settings to Allow:
If you are still unable to join your Highfive meeting after performing the steps above, please contact the Highfive Support team at help@highfive.com.
