All Highfive operations, including Customer Support, are closed on the following days:
| New Year's Day | Wednesday, January 1, 2020 | |
| MLK Day | Monday, January 20, 2020 | |
| Presidents Day | Monday, February 17, 2020 | |
| Memorial Day | Monday, May 25, 2020 | |
| Independence Day | Friday, July 3, 2020 | |
| Labor Day | Monday, September 7, 2020 | |
| Thanksgiving Day | Thursday, November 26, 2020 | |
| Day After Thanksgiving | Friday, November 27, 2020 | |
| Christmas Eve | Thursday, December 24, 2020 | |
| Christmas Day | Friday, December 25, 2020 |
