Town Hall Feature Overview

 

Highfive’s Town Hall mode differentiates between active speakers (Speakers) and muted participants (Listeners) during larger meetings.

 

Participants_Menu_Small.png

 

Table of Contents

Summary

  • The first ten (10) participants joining a meeting will be classified as Speakers. Unless specified otherwise prior to joining, the microphone and camera will automatically be enabled upon joining.
  • In any call exceeding ten (10) participants, Highfive will automatically switch to Town Hall mode. New participants will join as Listeners.
    • Speakers: Participants broadcasting audio and/or video.
    • Listeners: Participants who are not broadcasting audio and video.
  • The maximum number of simultaneous Speakers at any given point of time is 25. 
  • Regardless of meeting role, anyone can click the Share screen button to present their screen.
  • Guest participants also have the ability to switch themselves or others between the Listener and Speaker roles.

 

How It Works (Computers)

  • This feature allows participants to switch themselves or others between the Listener and Speaker roles during a call.
    • Participants_Menu.png.
  • Any participant that disables both their microphone and camera at any point in time will automatically be demoted to the Listener role.
  • Any participant that enables either their microphone or camera at any point in time will automatically be promoted to the Speaker role.
  • Participants can also remotely demote and promote other participants by clicking the Participants icon in the top-left corner of the Highfive window. Hover your cursor over the participant and select the (up) or (down) arrow.
  • Demoting another participant remotely from Speaker to Listener will take effect immediately, and their microphone and camera will be disabled.
  • For privacy reasons, promoting another participant from Listener to Speaker will send them a request that requires approval before activating their microphone. The Presenter can choose to enable their camera afterwards.
    • Screen_Shot_2019-03-21_at_09.14.41.png

 

 

How It Works (Phone Callers)

  • This feature allows participants to switch phone callers between the Listener and Speaker roles during a call. The caller can also switch roles by pressing the 6 key on their dial pad.
    • Participants_Menu.png
  • A caller that is a Speaker caller can disable their microphone by pressing the 6 key during a meeting. They will automatically be demoted to the Listener role.
  • A caller that is a Listener caller can enable their microphone by pressing the 6 key during a meeting. They will automatically be promoted to the Speaker role.
  • If a phone caller is demoted by another participant from Speaker to Listener, the change will take effect immediately and their microphone will be disabled.
  • For privacy reasons, if a phone caller is promoted by another participant from Listener to Speaker, Highfive will notify them over the phone and the caller will need to press the 6 key to activate their microphone. 

FAQ + Known Issues 

 

How do I tell if a meeting is in Town Hall mode?

If you see up or down arrows next to each participants name in the Participants menu, the meeting is in Town Hall mode. These arrows are used to promote or demote the participants between the Speaker and Listener roles.

 

When scheduling a meeting, is there a way I can decide whether or not a meeting will have Town Hall mode enabled?

Town Hall mode will automatically turn on as soon as 10 participants have joined and will remain on until the meeting has ended. 

 

I joined my meeting by dialing in with my phone. How do I unmute or mute myself? 

You can unmute and mute yourself through Highfive by pressing the "6" key on your dialpad. 

 

If I become a Speaker, will I share my screen or take over an ongoing presentation?

No, becoming a Speaker simply means your microphone and/or camera will be enabled, allowing others to see and hear you. If someone else is sharing their screen, you will not take over their presentation.

 

How do I find the dial-in phone number for my meeting?

Click on the Participant icon in the top left of the window, followed by the Invite "+" button. Then, click "Get dial-in number". 

 

Known Issues

This feature is not available on mobile devices. We will notify you when it is via the Highfive Release Notes.

  

 

 

 

 

Brian Huynh -

Still have questions?

We're here to help

Powered by Zendesk