Town Hall Feature Overview

 

Highfive's Town Hall mode differentiates between key speakers (Presenters) and participants (Listeners) during larger meetings.

town_hall_participants.png

 

 

Table of Contents

 

Summary

  • The first four (4) participants joining a meeting will be classified as Presenters. Unless specified otherwise prior to joining, the microphone and camera will automatically be enabled upon joining.
  • In any call exceeding four (4) participants, Highfive will automatically switch to Town Hall mode. New participants will join as Listeners.
    • Presenters: Participants broadcasting audio and/or video.
    • Listeners: Participants who are not broadcasting audio and video. 
  • Regardless of meeting role, anyone can click the Share screen button to present their screen. 
  • Guest participants also have the ability to switch themselves or others between the Listener and Presenter roles.

 

How It Works (Computers)

  • This feature allows participants to switch themselves or others between the Listener and Presenter roles during a call. 
    • town_hall_demote.png
  • Any participant that disables both their microphone and camera at any point in time will automatically be demoted to the Listener role. 
  • Any participant that enables either their microphone or camera at any point in time will automatically be promoted to the Presenter role. 
  • Participants can also remotely demote and promote other participants by clicking the Participants icon in the top-left corner of the Highfive window. Hover your cursor over the participant and select the (up) or (down) arrow. 
  • Demoting another participant remotely from Presenter to Listener will take effect immediately, and their microphone and camera will be disabled.
  • For privacy reasons, promoting another participant from Listener to Presenter will send them a request that requires approval before activating their microphone. The Presenter can choose to enable their camera afterwards.
    • town_hall_request_presenter.png

 

How It Works (Phone Callers)

  • This feature allows participants to switch phone callers between the Listener and Presenter roles during a call. The caller can also switch roles by pressing the 6 key on their dial pad. 
    • town_hall_demote.png
  • A caller that is a Presenter caller can disable their microphone by pressing the 6 key during a meeting. They will automatically be demoted to the Listener role. 
  • A caller that is a Listener caller can enable their microphone by pressing the 6 key during a meeting. They will automatically be promoted to the Presenter role. 
  • If a phone caller is demoted by another participant from Presenter to Listener, the change will take effect immediately and their microphone will be disabled.
  • For privacy reasons, if a phone caller is promoted by another participant from Listener to Presenter, Highfive will notify them over the phone and the caller will need to press the 6 key to activate their microphone. 

 

Known Issues

  • This feature is not available on mobile devices. We will notify you when it is via the Highfive Release Notes.

 

Brian Huynh -

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