Highfive Admin Starter Guide

Welcome, Highfive Administrator! This article will provide a quick overview of what you should be aware of in order to implement Highfive in your organization and get your users ready to go.

 

Table of Contents

 

Step 1

Step 1: Highfive Admin Dashboard

 

The Highfive Admin Dashboard is your control center. Here you can manage the following and more:

The Admin can access this dashboard by going to the following link: 

Alternatively, you can go to your Highfive home page, and navigate to the Admin Dashboard as shown here:

 

 

 

For additional details on the Admin Dashboard and it's features, you can check out this article

 

Be sure to add your own branding to your Highfive instance. For more details see here.

 

Note: Only Highfive Admins can access the Admin Dashboard. The admin can then promote any user to admin. If Admin access is needed and you aren't sure who to reach out to, please contact the Highfive Support Team so we can further assist. 

 

 

Step 2

 

Step 2: Integrations

For a smooth and more immersive user experience, we recommend setting up any Highfive integrations that apply to your organization and services you already use. Here is a list of Highfive integrations you can configure. 

 

 

 

Show Meetings On your Dolby Conference Phone

 

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We support the following providers:

 

Step 3

 

Step 3: Compatible Platforms

 

When it comes to joining a meeting, we recommending joining through the Highfive application because you get to experience all the features Highfive has to offer. If needed, you also have the option to join from your phone by using the Join by Dial-in or use the Call Me feature if you need!

 

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  • Supported on Chrome versions 60+
  • No download necessary to join a Highfive Meeting
  • Meetings will open in a brand new browser tab

 

Step 4

 

Step 4: Invite your team

 

To register simply go to: 

 

 

We highly recommend sending out the the following template to get the word out to your team about Highfive:

 

Hi Team!
We just purchased a new tool called Highfive. Highfive is a video tool that enables you to have video calls from the conference room, your laptop, or even your mobile device. It also serves as a handy wireless screen presentation tool. Be sure to click on the following link to set up your Highfive Account: https://start.highfive.com.
 
 

Here at Highfive we enable your company's email domain.  Anyone with your company domain can register and login. Please contact the support team at help@highfive.com, if your company has multiple domains.

 

 

 

Great news! No need to create a Highfive user name and password, simply enter in your work email address.  For more information on how the passwordless authentication works, check this article out: Create Or Log Into Your Highfive Account.

 

 

 If you have any questions or issues regarding admin setup, please contact the Highfive Support team here

 

 

Sara Eskelsen -

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