Microsoft Teams: Integrating Highfive with Teams

 

Table of Contents

 

 

Overview

 

The Highfive Video Conferencing app for Microsoft Teams allows you to access Highfive's functionality directly from within Microsoft Teams. The app allows you to:

  • Invite your team into a Highfive Video Conference, which you can join from your computer or a Highfive-enabled conference room.
  • Initiate the Highfive scheduler, to schedule a Highfive Video Conference for a future date and time.
  • Initiate a screen share to a Highfive-enabled conference room.

Once loaded, you can access the Highfive app as a bot within your Teams channels.

 


Requirements

 

Microsoft Teams users must have a Highfive user account in order to use the Highfive app within Teams.

 

 

Setup

 

Get the Teams Highfive application

 

These steps below are accurate to the best of our knowledge. If Microsoft changes the way applications are searched for or installed in Teams, it may not reflect here immediately. If you notice anything that needs correction, please let us know at help@highfive.com and we’ll investigate.

 

  1. Get the Highfive application in Teams: Click Here
  2. Click Add.
  3. Select the Team you wish to add the Highfive app to.
  4. Click Install.
  5. The Highfive app will be added to all of the channels under your Team. To start using it, select a channel and click Set up.
  6. Highfive! You’ve added the Highfive app to your Team and all of the channels under it. You will be navigated to the channel you selected, and can start interacting with the Highfive bot.

 

Adding the Highfive application to other Teams

 

  1. Click the ellipses button (More options) next to the Team name and select Manage team.
  2. Select Apps tab.
  3. Search for Highfive in the list of apps. If not listed, click More apps and use the search bar to look for it.
  4. Click on the Highfive tile that populates.
  5. Click Install.
  6. The Highfive app will be added to all of the channels under your Team. To start using it, select a Channel and click Set up.
  7. Highfive! You’ve added the Highfive app to your Team and all of the channels under it. You will be navigated to the channel you selected, and can start interacting with the Highfive bot.

 


Usage

 

  1. Log into your Highfive account in your default web browser: Login
  2. Type in any of the @Highfive commands listed below to summon the Highfive bot. For example: @Highfive meet
  3. Click Log in. This is necessary to connect your Teams user to the corresponding Highfive user.


Once you’ve gone through the login process, the following commands are available from the Highfive bot within Teams channels:

 

  • @Highfive meet [optional-meeting-name] — Start a Highfive meeting. The meeting name is optional.
  • @Highfive schedule — Schedule a Highfive meeting for later.
  • @Highfive share — Share your screen on a nearby Highfive TV.
  • @Highfive logout — Dissociate your Teams user account and your Highfive account.
  • @Highfive help — View a help message with the available commands.

 

For the “meet”, “schedule”, and “share” commands, the Highfive bot responds back to your commands with button links to access Highfive Video Conferencing. For example, the “schedule” command provides a button that links directly to the Highfive page where you can schedule a future Highfive video conference.

 


Known Issues

 

  • Any events scheduled using Teams’ internal Calendar app will provide joining information for the Microsoft Teams meeting service, rather than for Highfive. Since this Teams calendar does not support third-party integration, we suggest using Outlook to schedule your meetings instead, which is also a more robust calendar. Click here for instructions on how to install the Highfive Outlook add-in.
  • The “Meet now” camera button at the bottom of the Conversations page within Teams will always use the Microsoft Teams meeting service, and this button does not support third-party integration. We suggest using the “@Highfive meet” command within the Conversation instead.
  • It may be tempting to copy and paste the “@Highfive schedule” command from the help message into the chat, but unfortunately that won’t work. Teams requires that the user type out the “@Highfive” text in order for it to detect that you’re trying to interact with a bot, rather than just typing plain characters.

 

If you have any problems or questions about this integration, please contact the Highfive Support team at help@highfive.com

 

Brian Huynh -

Still have questions?

We're here to help

Powered by Zendesk