Currently, Highfive does not have an in-call feature that removes meeting participants. To prevent unwanted stragglers from remaining in your meetings, here are best practices and steps you can try:
- Start a new call - If you find yourself in a situation where an unwanted participant remains in your meeting, the easiest thing to do is start a new meeting with a different name. Simply adding a single digit or letter to the current call name will achieve this.
- Ask an Admin for help - If the unwanted participant is a registered Highfive user at your company, you can contact a Highfive Administrator and ask them to perform the following:
- Go to: YourCompanyDomain.highfive.com/domain/dashboard
- Find and disable the user to disconnect them from the meeting.
- Once the user has left the meeting, reenable their account. You can find them by clicking the Enabled filter at the top, and then selecting Disabled or All.
- Create unique meetings - When scheduling meetings in advance, use different meeting names to create unique Highfive sessions. For example: "team-meeting" will be a different call than "company-meeting" and avoid using just your default meeting/user name, such as "john-smith".
- Use Moderated Meetings mode - Schedule the meeting as a Highfive Moderated Meeting. This feature gives Moderators the ability to completely end a session.
Have any other questions about removing participants from a meeting? You can contact the Highfive Support team at firstname.lastname@example.org for assistance.